Help

New Look for the Healthy Canadians Web Site

As of November 2010 our Web site has a new look and the menu on the left hand side of the page provides navigation throughout the site.

Finding Information

You can find information on the Healthy Canadians Web site by using one of the following methods:

• Navigation
  All of the information on the Web site is organized under 2 main subject headings which are:
  • Recalls & Advisories
  • Healthy Living Initiatives
• RSS (Really Simple Syndication) Feeds
  Find out what RSS is and why you might find it useful to use Healthy Canadians RSS (Really Simple Syndication) feeds.
• Search Engine
  The search engine offers quick access to information through bilingual (French or English) keyword or phrase searches.
• Sitemap
  The site map is a visual model of the layout and content of the Healthy Canadians Web site.

Contacts

Have a question and want to speak to someone? See our list of contacts to focus your question to the most appropriate area.

Accessibility and Web Site Specifications

While every reasonable effort has been made to ensure the accessibility of this site, some content or services found here might be inaccessible to some visitors. In those circumstances, the contact information for someone who can assist you has been provided. Alternatively, see our list of contacts to direct your question to the most appropriate area of the Department.

• Document Format - Alternative Formats and Plug-ins
• Increasing Text Size
• Web Site Specifications

Document Format - Alternative Formats and Plug-ins

Information throughout the Healthy Canadians Web site is provided in HTML as the primary format. In some cases, other software formats are provided as alternatives. To open these alternate formats, you may need to download and install one or more of the following on your computer:

Word Processing Software

• PDF - They may also be available as Portable Document Format. To view these files you will need Adobe Acrobat Reader. If the Adobe download site is not accessible to you, you can download Acrobat Reader from an accessible page. You can also visit the Adobe site for online conversion tools for PDF documents.
• DOC - Some files are available in Microsoft Word or Rich Text formats. To view these files you will need Microsoft Word Reader.
• XLS - To read a spreadsheet in Microsoft Excel format, you will need the Microsoft Excel Viewer.
• PPT - Presentations are available in Microsoft PowerPoint format. To view these files you will need PowerPoint Presentation Viewer.

Media Players (for viewing interactive content)

• Flash
• Quicktime
• Windows Media Player

Increasing Text Size

You can change the settings in your Web browser. Just follow the instructions below based on the browser you are using or see your browser's help for details.

• Internet Explorer
  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Larger" or "Largest".
• Mozilla Firefox
  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Increase".
  4. To increase the text size further, continue selecting "Increase".
• Opera
  1. Select "View" in the menu bar.
  2. Select "Zoom".
  3. From the menu, select the size with which you would like to view the Web site.
  4. To increase the text size further, increase the percentage.
• Netscape
  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. From the menu, select the size with which you would like to view the Web site.

Web Site Specifications

This site uses 216 colours. Your system should be configured to display at least 256 colours in 640 x 480 resolution or higher. Your Internet browser should be capable of displaying tables, handling electronic forms, displaying graphic images, and support all HTML extensions. A minimal connection of 28,800 BPS is also recommended.

About RSS Feeds

Never miss an update

Subscribe to our Healthy Canadians RSS feed and stay on top of all the latest news and information. Every time the site is updated you will be notified with a summary of the new content and link to the full posting. You can access RSS feeds through your computer, smartphone or cellphone.

Online Readers/Aggregators

An RSS Reader, also known as an aggregator, will download and display RSS feeds for you. Many readers are separate programs; where other services, such as My Yahoo!, will let you add RSS feeds directly to a Web page.

The RSS readers/aggregators allow users to receive links to updated Web content, and view it at their convenience. When users sign up for an RSS feed, a message will appear in their feed reader every time new information is added to the Web site.

The following are a few of the many RSS readers/aggregators available on the Web:

1. Browser Based RSS Readers
2. RSS Readers for Windows
3. RSS Readers for Mac
4. RSS Readers for Linux
5. RSS Readers for Handhelds

To view one of the RSS feeds online in your RSS Reader/Aggregator:

1. Copy the URL link(s) located beside the topic(s) of your choice.
2. Paste the URL link(s) into your reader.

To view one of the RSS feeds online in any RSS Reader/Aggregator:

1. Copy the .xml URL link; and
2. Paste it into your reader.

Email RSS Services

There is also an added service where you can register online to have the RSS feed sent directly to your email account.

The following are a few free online services that let you subscribe to RSS feeds via email:

1. RMail
2. FeedBlitz
3. Yahoo! Alerts

To receive email notices through an email RSS service:

1. Copy the URL link(s) located beside the topic(s) of your choice.
2. Paste the URL link(s) into the email subscription page.

Technical problems?  Feedback?

If you have any technical problems with a Healthy Canadians RSS feed or have any comments or suggestions, please let us know.

 Subscribe to RSS Updates.