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Consumer product recall

Electrolux Canada Corporation recalls Frigidaire® and Kenmore® Elite Dual Fuel Slide-in Ranges

Starting date:
May 20, 2015
Posting date:
May 20, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Appliances
Source of recall:
Health Canada
Issue:
Fire Hazard, Burn Hazard
Audience:
General Public
Identification number:
RA-53465

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Electrolux Canada Corp.

Affected products

Frigidaire® and Kenmore® Elite Dual Fuel Slide-in Ranges

Product description

This voluntary recall involves certain Frigidaire® and Kenmore® Elite dual fuel stainless steel slide-in ranges with gas cooktops and electric ovens bearing both the model and serial numbers set out below.  The model and serial number can be found on the left side trim when the oven door is opened.

Frigidaire® and Kenmore® Slide-in Units:
Model Numbers beginning with these Letters and Numbers Serial Numbers and Serial Number Ranges
Frigidaire CPDS3085PF AF42903111 to AF42903122,
AF43103696 to AF43103719,
AF43000014.
Frigidaire CGDS3065PF AF43001481 to AF43001492,
AF43103672 to AF43103695,
AF43000013.
 Kenmore 970C42613 AF42302293 to AF42302304,
AF42401060,
AF42401061,
AF42401063 to AF42401064,
AF42401066 to AF42401078,
AF42401080,
AF42401095,
AF42401101 to AF42401105,
AF42401146 to AF42401147,
AF42401151,
AF42401153,
AF42402715,
AF42402717 to AF42402723,
AF42402725,
AF42402751 to AF42402752,
AF42402754 to AF42402755,
AF42402757 to AF42402761,
AF42402775 to AF42402777,
AF42402779,
AF42402789,
AF42402791,
AF42402795 to AF42402799,
AF42402801 to AF42402802,
AF42402804 to AF42402806,
AF42402810,
AF42502138,
AF42502140 to AF42502141,
AF42502149,
AF42600469,
AF42600472 to AF42600480,
AF42600841 to AF42600842,
AF42601181 to AF42601183,
AF42601185 to AF42601186,
AF42601188 to AF42601202,
AF42601229 to AF42601230,
AF42601242 to AF42601243,
AF42601245 to AF42601246,
AF42601248 to AF42601250,
AF42602719 to AF42602730,
AF43000113 to AF43000124.

 

Hazard identified

The burner flame can go out while the gas is turned on.  This can allow gas to escape and poses fire and burn hazards.

Neither Health Canada nor Electrolux Canada Corp. has received any reports of consumer incidents or injuries to Canadians related to the use of these products.  Additionally, no consumer injuries related to the use of these products have been reported in the United States.

Number sold

Approximately 142 Kenmore® affected products were sold at Sears Canada stores across Canada, and approximately 71 Frigidaire® affected products were sold at various retailers across Canada. Only ranges falling within both the model numbers and serial numbers or serial number ranges set out above are affected products.

In the United States, approximately 250 Sears Kenmore units were sold.  The US models were not sold in Canada.

Time period sold

The recalled products were sold from approximately June 2014 through October 2014.

Place of origin

Manufactured in United States.

Companies

Distributor
The Frigidaire Division of Electrolux Canada Corp.
Mississauga
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the affected products.

Consumers with affected products should contact Electrolux toll-free at 1-800-265-8352 between 8:00 a.m. and 6:00 p.m. ET, Monday through Friday, and between 8:00 a.m. and 5:00 p.m. ET on Saturdays to arrange a free in-home service call that will address the issue.  Consumers with affected products can also obtain information on the web at Voluntary Recall Alert (for English) or Avis de rappel volontaire (in French).

US consumers may obtain information regarding the recall of the US Models on the US CPSC's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.