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Consumer product recall

Expanded Recall: BSH Home Appliances Corporation recalls Various Dishwashers Due to Fire Hazard

Starting date:
October 19, 2017
Posting date:
October 19, 2017
Type of communication:
Consumer Product Recall
Subcategory:
Appliances
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-64822

Expansion of October 1, 2015 recall

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BSH Home Appliances Corporation

Affected products

Bosch®, Thermador®, Gaggenau® Kenmore ®, and Jenn-Air Dishwashers

Product description

This expanded recall involves dishwasher models not included in the previous recall.

This recall expansion involves power cords supplied with certain Bosch®, Thermador®, Gaggenau®, Kenmore®, and Jenn-Air® brand dishwashers that were manufactured from September 2012 through January 2015. The original recall published in 2015 involved dishwashers manufactured from January 2008 through December 2013.  Model and serial numbers are printed inside the dishwasher either on the top of the dishwasher inner door panel or on the right side of the dishwasher panel. The dishwashers are cUL certified with file number E103022.

Model Number Information for Units affected by October 19, 2017 Expanded Recall
Brand Model Numbers Starting with: Serial Number Range

* indicates models that were included in the previous recall on October 1, 2015. The date range was expanded for these models.

BOSCH

SHE33T

SHE53T

SHE65T

SHE68T

SHE7PT

SHE8PT   

SHP53T   

SHP65T   

SHP7PT

SHV53T   

SHV68T  

SHV7PT  

SHV8PT

SHX53T   

SHX65T  

SHX68T   

SHX7PT   

SHX8PT

FD9209 to 9403

SGE53U  

SGE63E*    

SGE68U 

SGV63E*  

SGX68U

SHE9PT*   

SHV9PT*  

SHX5ER*   

SHX7ER*

SHX9PT* 

SPE5ES*  

SPE53U  

SPE68U   

SPV5ES*     

SPX5ES*

SPX68U

FD9401 to 9501

Thermador
 
DWHD44       FD 9209 to 9403

DWHD64*

DWHD65*     FD 9401 to 9501
Gaggenau DF2417* DF2607* DF2617*   FD 9401 to 9501
Jenn-Air JDB9600CWS JDB9600CWP JDB9600CWX   FD 9404 to 9501
Kenmore 630.123 630.129    

Serial numbers starting with:

103 or 104

 

Model Number Information for Units affected by October 1, 2015 Original Recall
Brand Model Numbers Starting With Serial Number Range
Bosch SGE63E, SGV63E, SHE68E, SHE7ER, SHE8ER, SHE9ER, SHE9PT, SHV58E, SHV68E, SHV7ER, SHV9ER, SHV9PT, SHX58E, SHX5ER, SHX68E, SHX7ER, SHX8ER, SHX9ER, SHX9PT, SPE5ES, SPV5ES, SPX5ES FD8801 to FD9312
Thermador DWHD64, DWHD65 FD8908 to FD9312
Gaggenau DF2417, DF2607, DF2617 FD8904 to FD9312
Kenmore Elite 630.13003, 630.13023, 630.13993, 630.14003 Serial numbers starting with 010 or 013

 

Hazard identified

The power cord can overheat, posing a fire hazard.

As of October 16th, 2017, BSH Home Appliances has received no reports of property damage or injury in Canada. In the United States, the company has received five reports involving property damage. No injuries have been reported.

Number sold

Approximately 106,200 units of the affected products were sold in Canada, of which 45,200 were involved in the previous recall.  Approximately 557,500 were sold in the United States, of which 149,500 were involved in the previous recall.

Time period sold

The affected products were sold from January 2013 to May 2015 in Canada at appliance and specialty retailers, department stores, authorized builder distributors, home improvement stores nationwide as well as online. Products affected by the previous recall were sold from January 2009 to May 2014.

Place of origin

Manufactured in United States and Germany.

Companies

Manufacturer
BSH Home Appliances Corporation
Irvine
California
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the dishwasher and contact the Safety Recall Hotline for a free inspection and repair.

For more information, consumers may contact the Safety Recall Hotline toll-free at 1-888-965-5813 from 8 a.m. to 8 p.m. EST Monday through Sunday or visit the brand websites as seen below. Note that dishwashers that were previously inspected and repaired as part of the October 2015 recall do not need to be inspected and repaired again.


Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.