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Archive – Potential Safety Risk Regarding the Use of Omron 3-Way Instant Thermometers
- Starting date:
- November 10, 2005
- Posting date:
- November 10, 2005
- Type of communication:
- Advisory
- Subcategory:
- Medical Device
- Source of recall:
- Health Canada
- Issue:
- Important Safety Information, Physical Hazard
- Audience:
- General Public
- Identification number:
- RA-11000409
Health Canada is advising Canadian consumers not to use Omron 3-Way Instant Thermometers with model numbers MC-600 and MC-600CAN due to a potential safety risk that can cause the tip of the thermometer to overheat. The affected products have lot numbers beginning with 01-32, 01-36, 01-37 and 01-38.
The product manufacturer has initiated a voluntary recall in Canada and the United States of the battery-operated digital thermometers, which have a tip that pre-heats before taking a temperature. A malfunction has been identified that may result in the tip being heated to a temperature higher than expected, leading to discomfort and a potential burn during use. There is an increased risk of injury when the product is used on very young children who may be unable to describe the source of pain caused by the use of a malfunctioning product.
Health Canada has received one complaint associated with the use of this product and will continue to monitor the effectiveness of the recall. A limited number of consumer complaints in the U.S. have been received by the manufacturer, Illinois-based Omron Healthcare Inc. Approximately 2,500 of the thermometers being recalled were shipped to Canada and are being sold through drug stores, and the pharmacy sections of food stores and mass merchandise chains. The products are also available from the U.S. through Internet retailers.
Health Canada advises all Canadians who have purchased this product to:
- Check your thermometer immediately to find out if its lot number begins with 01-32, 01-36, 01-37 or 01-38. The lot number is written on the back of the battery compartment. Turn the unit off, open the battery cover and remove the battery to see the lot number.
- Stop using the thermometer if it is included in the recall group. You can also contact the company at 1-800-634-4350 from 8:30 a.m. to 4:30 p.m. Central time, Monday to Friday, to find out if your thermometer is affected, or visit its website for more information.
- Contact Omron customer service at 1-800-634-4350 if your thermometer is affected by this recall to get instructions on how to return the unit and receive your refund.
Media enquiries
Health Canada
613-957-2983
Public enquiries
613-957-2991
1-866-225-0709