Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Zooper Tango Double Strollers

Starting date:
August 26, 2010
Posting date:
August 26, 2010
Type of communication:
Consumer Product Recall
Subcategory:
Childrens' Products
Source of recall:
Health Canada
Audience:
General Public (GP)
Identification number:
RA-500002402

Affected products

Zooper Tango Double Strollers

Product description

This recall involves Zooper Tango Double Strollers with model numbers SL808B and SL808F and production dates ranging from January 1, 2007 through April 30, 2008. The model numbers were printed on the original packaging. The production dates are printed on the warning labels attached to the seats. Only Zooper strollers with a black plastic frame latch are included in this recall.

The word "Zooper" is printed on the stroller canopies and grab bars. The Web address "www.zooper.com" is printed on the basket under the stroller seats.

Zooper strollers with a chrome frame latch are not affected by this recall.

Hazard identified

The stroller's black frame latch above the front wheels can fail when the stroller hits an object, causing the stroller to unexpectedly collapse. This can result in minor scrapes, cuts and bruises.

The distributor in the United States, Lan Enterprises, has received 185 reports of frame latch failures. In one incident, a 13-month-old boy and a 3-year-old boy received scrapes and bruises when their stroller hit a sidewalk and the stroller collapsed.

Health Canada has received one report of a child sustaining cuts to her knees after the frame latch collapsed and caused her to fall onto pavement.

Number sold

Approximately 800 units of the recalled strollers were sold at children's product specialty stores across Canada.

Time period sold

The recalled strollers were sold from January 2007 to January 2009.

Place of origin

Manufactured in China.

Companies

Distributor
Peter John M (PJM) Distribution Inc.
Vancouver
British Columbia
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled strollers and contact the Canadian distributor, PJM, to schedule an appointment for the installation of a free replacement chrome latch at either the Vancouver or Toronto service centres.

Consumers who are outside of these service centres can either send their strollers to the nearest service centre for repair or contact PJM to obtain a free repair kit by mail.

The company is providing support to consumers who purchased their stroller in Canada.

Vancouver Service Centre
Peter John M. Distributions
88 SW Marine Drive
Vancouver, BC V5X 2R1
1-888-597-0992
Attn: Zooper Tango Repair

Toronto Service Centre
Macklems
2223 Dundas St. West
Toronto, ON M6R 1X6
1-416-531-7188
Attn: Zooper Tango Repair

 

For further information, consumers can contact PJM by telephone at 1-888-597-0992 or by email at info@PJMdistribution.com with "Zooper Replacement Kit Request" in the subject line. Consumers may also visit the PJM website.