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Toshiba Satellite Notebook Computers
- Starting date:
- September 2, 2010
- Posting date:
- September 2, 2010
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Miscellaneous
- Source of recall:
- Health Canada
- Audience:
- General Public (GP)
- Identification number:
- RA-500002405
Joint Recall between Toshiba Canada, Health Canada, and the United States Consumer Product Safety Commission (US CPSC)
Affected products
Toshiba Satellite Notebook Computers
Product description
This recall involves the DC-In jack on the following models of Toshiba Satellite notebook computers:
- Satellite Pro T130
- Satellite T130
- Satellite T130D
The model name and number are printed on a label on the bottom of the computer.
Hazard identified
The DC-In jack (where the AC adapter plugs into the notebook computer) can overheat to the point of melting the plastic base around the DC-In jack opening. This poses a risk of burns to users who touch either the DC-In jack or the AC adapter plug when overheating or melting of the plastic occurs.
Toshiba Canada has received 14 reports of excessive heat or smoke due to this hazard, with no reported injuries.
In the United States, there have been 129 reports of the notebook computers overheating and deforming the plastic casing around the AC adapter plug. There were two reports of minor burns and two reports of minor property damage.
Health Canada has not received any reports of incidents or injuries related to the use of these notebook computers.
Number sold
Approximately 41,000 of the recalled notebook computers were sold worldwide.
Time period sold
The recalled products were sold between August 2009 and August 2010.
Place of origin
Manufactured in China.
Companies
- Manufacturer
-
Toshiba of Canada Limited
Markham
Ontario
CANADA
Tel: 1-800-663-0378
Images (select thumbnail to enlarge - opens in a new window)
What you should do
For more information, consumers may contact the Toshiba Customer Service Centre at 1-800-663-0378.
Consumers may view the release by the US CPSC on the Commission's website.