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Plug-in Remote Control Receivers for Electric Fireplaces, Stoves and Fireplace Inserts

Starting date:
March 26, 2010
Posting date:
March 26, 2010
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Miscellaneous
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-500002149

Affected products

Plug-in Remote Control Receivers for Electric Fireplaces, Stoves and Fireplace Inserts

Product description

This recall involves two models of plug-in remote control receivers by Dimplex North America Limited. These products come with hand-held remote controls and are included with certain electric fireplaces, stoves, and fireplace inserts.

  • Super Star model is gray and can be identified by model number APT-1315.
  • Jeckson model is black and can be identified by model numbers 47-1001 and 47-1010-R, as well as DOC ID# 255K656-61-8367R.

The model number, DOC ID#, and date code can be found on the sticker underneath the plug of the receiver.

Hazard identified

The plug-in remote control receiver can overheat, posing a fire hazard.

Dimplex has received about 5000 reports of the plug-in wall units overheating in Canada and the United States, including 19 reports of damage beyond the remote control and 1 report of a house fire that resulted in considerable property damage.

Health Canada has not received any reports of incidents or injuries related to the use of these products.

Number sold

Approximately 160,000 of the Jeckson model and 20,000 of the Super Star model were sold at home improvement stores, specialty fireplace stores, furniture retailers who sell fireplaces, as well as other stores across Canada.

Time period sold

The Jeckson model remote control receivers were sold from 1998 to 2009. The Super Star model remote control receivers were sold from 2005 to 2007.

Place of origin

Manufactured in China.

Companies

Importer
Dimplex North America Ltd.
Cambridge
Ontario
CANADA
Manufacturer
Jeckson Electric Co. Ltd.
CHINA
Manufacturer
Superstar Technology Co. Ltd.
CHINA

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What you should do

Consumers should immediately stop using the recalled wireless remote and contact Dimplex North America Ltd. to request a replacement plug-in remote control kit. The electric fireplace or stove can be safely connected to a suitable outlet without the use of the plug-in remote control receiver.

For more information, consumers may contact Dimplex North America Ltd. toll-free at 1-866-673-9880 or request a replacement plug-in remote control kit through the Dimplex recall Web site.

Consumers may also view the recall notice on the Electrical Safety Authority's (ESA) Web site for the Jeckson model and the Super Star model.