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Consumer product recall

Xantrex Grid Tie Series Single-phase Grid-tie Solar Inverters

Starting date:
January 21, 2011
Posting date:
January 21, 2011
Type of communication:
Consumer Product Recall
Subcategory:
Miscellaneous
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-500002508

Affected products

Xantrex Grid Tie series single-phase grid-tie solar inverters

Product description

The recalled inverter converts solar photovoltaic voltages (60 Hz) into utility grid voltages; allowing the owner to feed power into the electrical grid. The recalled units were manufactured between September 2005 and August 2010. These products were sold under these brand names: "Xantrex", "Sunpower", and "General Electric brands". The brand name is printed on the front of the unit.

The following part numbers are included in this recall:

  • 864-0002
  • 864-0126
  • 864-1001-02
  • 864-1012
  • 864-0107
  • 864-0127
  • 864-1002
  • 864-1013
  • 864-0108
  • 864-0128
  • 864-1004
  • 864-1014
  • 864-0111
  • 864-0130
  • 864-1005
  • 864-1015
  • 864-0112
  • 864-0131
  • 864-1006
  • 864-1016
  • 864-0114
  • 864-0132
  • 864-1006-02
  • 864-1018
  • 864-0116
  • 864-0133
  • 864-1007
  • 864-1019
  • 864-0117
  • 864-0135
  • 864-1008
  • 864-1021
  • 864-0118
  • 864-0136
  • 864-1009
  • 864-1022
  • 864-0119
  • 864-0139
  • 864-1009-02
  • 864-1032
  • 864-0124
  • 864-0140
  • 864-1010
  • 864-1032-02
  • 864-0125
  • 864-1001
  • 864-1011
  • X-864-0002
  • X-864-0125
  • X-864-0140
  • X-864-1012
  • X-864-0107
  • X-864-0126
  • X-864-1001
  • X-864-1013
  • X-864-0108
  • X-864-0127
  • X-864-1002
  • X-864-1014
  • X-864-0111
  • X-864-0128
  • X-864-1004
  • X-864-1015
  • X-864-0112
  • X-864-0130
  • X-864-1005
  • X-864-1016
  • X-864-0114
  • X-864-0131
  • X-864-1006
  • X-864-1018
  • X-864-0116
  • X-864-0132
  • X-864-1007
  • X-864-1019
  • X-864-0117
  • X-864-0133
  • X-864-1008
  • X-864-1021
  • X-864-0118
  • X-864-0135
  • X-864-1009
  • X-864-1022
  • X-864-0119
  • X-864-0136
  • X-864-1010
  • X-864-1032
  • X-864-0124
  • X-864-0139
  • X-864-1011
 

Hazard identified

A component of the inverter can degrade, causing out gassing within the wiring compartment of the inverter. When arcing occurs, gasses could build and force the compartment cover to be blown off. If the cover is blown off with sufficient force, it can cause personal injury or property damage in close proximity to the inverter.

Schneider Electric has received five reports of wiring compartment covers being blown off. However, no injuries or property damage have been reported.

Number sold

Approximately 664 units of the recalled products were sold at various Solar distributors and system integrators in Canada.

Time period sold

The recalled products were sold from September 2005 to January 2011.

Place of origin

Manufactured in China.

Companies

Manufacturer
Xantrex Technology Inc. (a subsidiary of Schneider Electric)
Livermore
California
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately unplug the recalled product and contact their authorized dealer to set up an appointment to get a free repair of the inverter.

For more information, consumers may contact Xantrex Technology at 1-800-714-7176 between 8:30AM and 5PM PT Monday through Friday.

Consumers may also view the recall notice on the [NJS_FILE:b50b5b50-9925-4f5b-901a-439953cbbfe3:88dac884-2b04-4e1c-b689-b88684b7442f].