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Hoover® WindTunnel Bagless Canister Vacuums

Starting date:
February 10, 2011
Posting date:
February 10, 2011
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-500002509

Affected products

Hoover® WindTunnel Bagless Canister Vacuums

Product description

This recall involves the Hoover® WindTunnel Bagless Canister Vacuums cleaners with model number S3755050. The vacuum is available in silver, and comes with a powered nozzle.

If the model number is S3755 on the label and the first four digits of the serial number are one of the numbers listed in the chart below, then the vacuum is included in this recall.
Month Year
2003 2004 2005 2006 2007 2008
January x 0104 0105 0106 0107 0108
February 0203 0204 0205 0206 0207 0208
March 0303 0304 0305 0306 0307 0308
April 0403 0404 0405 0406 0407 0408
May 0503 0504 0505 0506 0507 0508
June 0603 0604 0605 0606 0607 X
July 0703 0704 0705 0706 0707 X
August 0803 0804 0805 0806 0807 X
September 0903 0904 0905 0906 0907 X
October 1003 1004 1005 1006 1007 X
November 1103 1104 1105 1106 1107 X
December 1203 1204 1205 1206 1207 X

If the product is still in the carton, an affected product can be identified by the model number located in the lower right front panel of the carton and the carton date code may be found on lower back panel of the carton.

The six digits of the carton date code represent the Month, Day & Year of Manufacture (MMDDYY). All models with carton date codes for the years 2003, 2004, 2005, 2006, 2007 (last two digits are 03, 04, 05, 06, 07) are affected. Models with carton date codes for January through May 2008 are also affected (01DD08, 02DD08, 03DD08, 04DD08, 05DD08).

Hazard identified

The power cord between the powered nozzle and the wand can short-circuit posing a fire and shock hazard to consumers. This condition can occur even if the vacuum has been turned off but left plugged in.

In the United States and Canada, Hoover has received 69 reports (8 of which were reported in Canada) of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports (one of which was reported in Canada) of carpet damage. There has been one report of minor injury.

Health Canada has not received any reports of incidents or injuries related to the use of these vacuum cleaners.

Number sold

Approximately 35,662 units of the recalled vacuum cleaners were sold at various retailers and dealers across Canada.

Time period sold

The recalled vacuum cleaners were sold from March 2003 to December 2008.

Place of origin

Manufactured in China.

Companies

Manufacturer
Hoover Inc.
Glenwillow
Ohio
UNITED STATES
Tel: 1-888-564-2066

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover Inc. for further instructions.

For more information, consumers may contact Hoover Inc. at 1- 888-564-2066 between 8AM and 7PM EST Monday through Friday, or visit firm's recall notice page.

Consumers may also view the recall notice on the Electrical Safety Authority's (ESA) website Electrical Safety Authority's website.