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Consumer product recall

Pottery Barn Kids Audrey, Chloe and Sophie Soft Dolls

Starting date:
September 8, 2011
Posting date:
September 8, 2011
Type of communication:
Consumer Product Recall
Subcategory:
Childrens' Products, Toys
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-500002628

Joint Recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Pottery Barn Kids.

Affected products

Pottery Barn Kids Audrey, Chloe and Sophie Soft Dolls

Product description

This recall involves the Pottery Barn Kids Audrey Doll, Chloe Doll and Sophie Doll. The Dolls are age graded for use by children 18 months and up and stand approximately 17 inches high with yarn hair. Audrey's hair is black, Chloe's hair is dark brown and Sophie's hair is blonde. The Dolls are part of Pottery Barn Kids' Girl Doll Collection. The Doll's name can be found on a tag sewn onto her bottom.

Hazard identified

The hair on the Chloe and Sophie Dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey Doll, if loosened can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard.

Health Canada has not received any reports of incidents or injuries related to the use of these dolls. Pottery Barn Kids has received five reports from U.S. consumers of dolls with looped hair, including one report in which a loop of the Chloe doll's hair was found around the neck of a 21-month old child. The child was not injured.

Number sold

Approximately 1273 of the recalled dolls were sold in Canada.

Time period sold

The recalled products were sold from 2006 to April 2011.

Place of origin

Manufactured in China.

Companies

Manufacturer
Ovation Toys of Guang Dong
CHINA
Distributor
Pottery Barn Kids
San Francisco
California
UNITED STATES
Tel: 1-855-880-4504

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately take the recalled dolls away from children and cut the hair/headband or call Pottery Barn Kids to receive information about returning affected dolls to Pottery Barn Kids for a merchandise credit.

For more information, consumers may contact Pottery Barn Kids at toll-free 1-855-880-4504 between 4 a.m. and 9 p.m. Pacific Time seven days a week or visit the company's website for more information.

Consumers may view the release by the US CPSC on the Commission's website.