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Consumer product recall

Certain Acer Aspire-series Notebook Computers

Starting date:
September 16, 2011
Posting date:
September 16, 2011
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-500002685

Affected products

Certain Acer Aspire-series Notebook Computers

Product description

This recall involves certain Acer Aspire-series Notebook Computers with the following model numbers:

  • AS2810-4630
  • AS3810T-6197
  • AS3810T-8097
  • AS3810TZ-4000

The computer's screen size is about 33.7 centimetres (13.3 inches) measured diagonally.

Hazard identified

An internal microphone wire under the palm rest can short circuit and overheat, posing a potential burn hazard to consumers.

Acer has received two reported incidents in Singapore and one reported incident in Taiwan where computers short circuited, resulting in slight melting of the external casing. None of the incidents involved injuries. No incidents have been reported in Canada.

Health Canada has not received any reports of incidents or injuries to Canadians related to the use of these computers.

Number sold

Approximately 262 units of the affected computers were sold to various retail stores across Canada.

Time period sold

The affected products were sold prior to September 15, 2009.

Place of origin

Manufactured in China.

Companies

Manufacturer
Inventee Enterprise System Corporation
Importer
Acer America Corporation
San Jose
California
UNITED STATES
Tel: 1-866-695-2237

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair. Consumers are advised to contact Acer to determine if their unit is included in the recall.

For more information, consumers may contact Acer at 1-866-695-2237 anytime, or visit the firm's website.

Consumers may also view the recall notice on the [NJS_FILE:b50b5b50-9925-4f5b-901a-439953cbbfe3:b6220869-cb93-448e-864e-57bfe8079c4c].