This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Consumer product recall

West Elm Folding Chairs

Starting date:
April 5, 2012
Posting date:
April 5, 2012
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Miscellaneous
Source of recall:
Health Canada
Audience:
General Public (GP)
Identification number:
RA-500002774

Joint Recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Williams Sonoma, Inc.

Affected products

West Elm Folding Chairs

Product description

This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 43.2 centimetres (17-inches) wide by 48.3 centimetres (19-inches) deep by 78.7 centimetres (31-inches) high. A sticker on the underside of the seat reads "West Elm."

Hazard identified

The chair can collapse in normal use, posing a fall hazard to consumers.

Neither West Elm nor Health Canada has received any reports of incidents or injuries to Canadians related to the use of these chairs.

The firm has received 14 reports of collapsed, broken or cracked chairs. Of those reports, two consumers have reported minor injuries after falling from a collapsed chair, however medical attention was not required.

Number sold

Approximately 112 units of the recalled chairs were sold at the West Elm location in Toronto, ON.

Approximately 10,000 units of the recalled products were sold at West Elm In the United States.

Time period sold

The recalled chairs were sold from September 2011 to January 2012.

Place of origin

Manufactured in Malaysia.

Companies

Manufacturer
Goodview Timber Industries SDN BHD
MALAYSIA
Distributor
West Elm
San Francisco
California
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled chairs and contact West Elm at the toll free number below for information on how to return the chairs for a full refund.

For more information, West Elm can be reached at 1-855-262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website.

Consumers may view the release by the US CPSC on the Commission's website.