Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.
Health Canada Warns Users of a Risk of Glass Explosion from Certain Gas Fireplaces manufactured by CFM Inc. (Majestic Fireplace)
- Starting date:
- September 24, 2012
- Posting date:
- November 9, 2012
- Type of communication:
- Household Items, Miscellaneous
- Source of recall:
- Health Canada
- Identification number:
- Products affected
- What you should do
- Who is affected
- What industry professionals should do
- Affected products
- Report health or safety concerns
- Media enquiries
- Public enquiries
- What Health Canada is doing
Consumers are being advised to stop using Majestic brand fireplaces that bear the trade names Insta-flame or Northern Flame (Models FSDV22, FSDV30 and FSDV32, Series).
Natural gas and propane-fired direct vent free-standing fireplaces manufactured by CFM Inc. (Majestic Fireplace) that bear the trade names Insta-flame or Northern Flame (Models FSDV22, FSDV30 and FSDV32, Series).
What you should do
Consumers should immediately stop using these fireplaces.
Any affected fireplaces currently in use should have the fuel supply disconnected immediately. The manufacturer is no longer in business and there is no retro fit kit available. Contact a licensed gas technician for disconnection.
Who is affected
Canadians with the natural gas and propane-fired direct vent free-standing fireplaces manufactured by CFM Inc. (Majestic Fireplace) bearing the trade names Insta-flame or Northern Flame: Models FSDV22, FSDV30 and FSDV32, Series. The word “Series” includes all suffixes and prefixes associated with these models. For example, suffixes to the model number such as "N" could mean natural gas, "T" could be Top Vent and "R" could mean rear vent. These types of variations on the models, among others, would all be included in this advisory. Only models with the letter "R" in the prefix are not included in this advisory.
What industry professionals should do
Canadian retailers and distributors of these fireplaces should immediately cease sale.
Manufacturers, importers, distributors or retailers that become aware of incidents, including recalls initiated for human health or safety reasons by foreign entities, related to this or any consumer product that they supply are required to report the incident to Health Canada. Guidance on mandatory reporting is available on Health Canada's website.
Insta-flame or Northern Flame (Models FSDV22, FSDV30 and FSDV32, Series)
The relief dampers may not function properly causing the excess gas to ignite and then the glass to explode when lighting the fireplace, posing a serious risk to the safety of Canadians.
Report health or safety concerns
Mail: Incident Report - Consumer Product Safety Directorate
123 Slater Street
Ottawa, ON, Canada, K1A 0K9
What Health Canada is doing
Health Canada is warning consumers to stop using these fireplaces immediately as there is a risk of the glass exploding, which poses a serious safety risk. This advisory has been issued, instead of a recall notice, because CFM Inc. is no longer in business.
For more information
|Gas Authority||Phone Number|
|British Columbia Safety Authority||1-866-566-7233|
|Alberta Municipal Affairs||1-866-421-6929|
|Manitoba Labour and Immigration||1-204-945-3373|
|Technical Standards and Safety Authority of Ontario||1-877-682-8772|
|Régie du bâtiment Québec||1-800-361-0761|
|New Brunswick Department of Public Safety||1-506-453-2740|
|Prince Edward Island Department of Environment, Labour and Justice||1-902-368-5280|
|Nova Scotia Department of Labour and Workforce Development||1-902-424-5721|
|Newfoundland and Labrador Government Services Branch||1-709-729-2747|
|Government of Yukon Department of Community Services||1-867-667-5765|
|Government of the Northwest Territories Public Works and Services||1-867-873-0117|
|Government of Nunavut Department of Community and Government Services||1-867-975-5419|
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of a consumer product or cosmetic. An easy-to-use incident report form is now available on the Department's website.
Stay connected with Health Canada and receive the latest advisories and product recalls using social media tools.
- Date modified: