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Electronic Distributors International Inc. recalls Solar Panels

Starting date:
December 12, 2013
Posting date:
December 12, 2013
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-37153

Affected products

MEMC Solar Panels

Product description

This recall involves MEMC solar panels with model numbers MAP280ACA, MAP280CAI and MAP280CAH.  The panels were manufactured in 2011 and 2012 and have serial numbers beginning with either FCX11 or FCX12.

Hazard identified

Certain panels have internal invisible defects that could create hot spots or cause a short circuit current posing fire or burn hazards.

Some panels could have a tear, hole or cut in their backsheet.  This tear may expose conductors that if touched, could cause an electric shock or electrocution to an individual.  No incidents or injuries have been reported.

Health Canada has not received any reports of incidents or injuries related to the use of these solar panels.

Number sold

Approximately 1,000 of the solar panels were sold in Canada by Electronic Distributors International Inc. (EDI).  The recalled units were identified by the manufacturer as defective during internal quality control reviews.  The panels were sent to a third-party service for destruction, not for sale.

Panels with the same model and serial numbers as noted in the product description are not covered by this recall if they were sold by a distributor other than EDI, as they do not pose a hazard.

Time period sold

The solar panels were distributed from October 2012 to February 2013.

Place of origin

Manufactured in Canada.

Companies

Manufacturer
Flextronics Global Services Canada, Inc.
Newmarket
Ontario
CANADA
Distributor
SunEdison
Toronto
Ontario
CANADA
Distributor
Electronic Distributors International Inc. (EDI Inc.)
Orillia
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should stop using the solar panels immediately, ask a licensed electrical contractor to disconnect any installed panels and call SunEdison (formerly MEMC) for further information on how to obtain a refund for uninstalled panels or removal and replacement services for any installed panels.

For more information, consumers may contact the SunEdison Product Hotline at 1-855-725-6865.

Consumers may also view the release on the Electrical Safety Authority website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.