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Stile Products recalls Tern Folding Bicycles
- Starting date:
- June 24, 2014
- Posting date:
- June 24, 2014
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Fall Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Stile Products.
2011/2012 Tern folding bicycles models: Link Uno, Link D7i, Link D8, Link P9, Link P7i, and Link P24h
This recall includes some 2011 and 2012 Link Uno, Link D7i, Link D8, Link P9, Link P7i, and Link P24h Tern Folding Bicycle models. These models were sold in black/grey, dark grey/light grey, black/blue, white/pink, grey/orange, black/red, and black/green color combinations. “Tern” is printed on the front end of the top tube and on other portions of the frame.
The model name is printed on the middle of the top tube. The frame has a 10-character alphanumeric serial number that begins with AI1133 to AI1137 or AI1149 to AI1213. The serial number is stamped on the bottom bracket shell of the bike. An alphanumeric service tag number is located on the front of the seat tube.
The frames have a potential to crack at the hinge located on the top tube, posing a fall hazard.
Stile Products is aware of 11 incidents involving the affected models outside of North America, five of which involved minor injuries. Stile Products has received no reports within Canada of the frames cracking or any injuries.
Health Canada has not received any reports of consumer incidents or injuries related to the use of these bicycles.
There were 19 bicycles sold in Canada and approximately 650 bicycles were sold in the United States.
Time period sold
The recalled bicycles were sold between November 2011 and April 2014 in Canada and the United States.
Place of origin
Manufactured in China.
Taicang A&I Medical Appliances Co.
Stile Products, Inc.
What you should do
Consumers should immediately stop using the bicycles and contact Stile Products or take the bicycles to an authorized dealer. Consumers will receive a free replacement frame and have it installed at no cost or they can upgrade their bike to one of three designated models at an additional cost.
For more information, consumers can contact Stile Products by telephone at 1-888-570-8376 or by email or at Tern's website and click on Product Recall. To determine if the bicycle is affected by the recall, consumers are asked to go to the “Product Recall Information” section of the firm's website, and enter the service tag number in the appropriate location. Consumers will be advised immediately by return email whether your bicycle is affected by the product recall.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.