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Trident Ultraviolet Corporation Recalls Pool UV Sanitization Devices

Starting date:
July 10, 2014
Posting date:
July 10, 2014
Type of communication:
Consumer Product Recall
Tools and Electrical Products
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Affected products

Trident Series 2 Ultraviolet Water Treatment System (sanitation systems for pools)

Product description

This electrical repair notice involves all Trident Series 2 (S2) ultraviolet sanitation systems for pools manufactured between February 16, 2009 and September 5, 2013.  The sanitation systems are a gray tube that stands 81.2 cm (32 in) high by 27.9 cm (11 in.) in diameter.  They are plumbed into the pool’s water circulation pipes and plugged in or hard-wired into an electrical system.  “Trident Ultraviolet Corporation,” “Series 2” and “UV Ultraviolet Sanitation System” are printed on a black label on the front of the units.  “Trident Series 2 Ultraviolet Water treatment System” and a series of letters for the date code are printed on a silver sticker on the units.

The date code is marked on a silver mylar label located on the outside of the device housing near the top of the product.  The date code is comprised of 6 alpha characters.  Each character represents a number between 1 and 0.  The code key is the word CHARLESTON, where C=1, H=2, A=3…etc, up to N=0.


Using this key, once the letters are converted to numerals, the date of manufacture is determined.  The first two digits are the month, the next two digits are the day, and the last two are the year.  Thus, for example, a date code of NLCHCC=05/12/11.  Devices with date codes between 02/16/09 and 09/05/13 are affected.

Hazard identified

Electrical arcing can cause the units to catch fire, posing a fire hazard.  Trident Ultraviolet Corporation received 14 reports in Canada and additional reports in the United States of the sanitation systems melting and or catching fire, one burn injury to a consumer's hand and about $24,800 in property damage reported.

Health Canada has not received any reports of consumer incidents or injuries related to the use of this product.

Number sold

Approximately 1606 of the implicated units were sold in Canada and another 3660 in the United States.

Time period sold

These devices were manufactured between the periods of February 16, 2009 to September 5, 2013 and are date stamped as per the above code key.

Place of origin

Manufactured in United States and China.


Trident Ultraviolet Corporation
Marina del Rey
(This company is out of business, but is handling this repair)
Pools companies nationwide from February 2009 through September 5, 2013 for about $600

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately unplug the units from the outlet, or if hard wired, the power source should be disconnected or turned off at the circuit breaker.  Contact Trident for a free repair kit and to facilitate obtaining a trained pool technician, to the extent one is not available to you.

For more information, consumers may contact Trident Ultraviolet Corporation by telephone at (855) 522-8200 from 10 a.m. to 3 p.m. PT Monday through Thursday or online 24 hours/day or email.

Please note that under the Pest Control Products Act the implicated devices cannot be redistributed, sold or given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.