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ALERT: Graco Children's Products Inc. recalls strollers & travel systems
- Starting date:
- November 20, 2014
- Posting date:
- November 20, 2014
- Type of communication:
- Consumer Product Recall
- Children's Products
- Source of recall:
- Health Canada
- Laceration Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), Mexico's Consumer Protection Federal Agency (PROFECO) and Graco Children’s Products Inc.
Graco strollers & travel systems
This recall involves eight models of Graco strollers & travel systems. All affected models are a single-occupant stroller with a spring-loaded fold lock on each side and a one-hand fold release mechanism on the handle. Model numbers and the date of manufacture are printed on a label located on the stroller tubing frame.
The folding hinge on the sides of the stroller can pinch a child's finger, posing a laceration or amputation hazard.
In the United States, Graco has received 11 reports of finger injuries including six reports of fingertip amputation, four reports of partial-fingertip amputation and one finger laceration.
Neither Health Canada nor Elfe Juvenile Products has received any reports of consumer incidents or injuries in Canada related to the use of the affected products.
Approximately 202,066 of these strollers & travel systems were sold in Canada.
Approximately 4.7 million of these strollers & travel systems were sold in the United States.
Approximately 10,300 of these strollers & travel systems were sold in Mexico.
Time period sold
In Canada, the affected strollers and travel systems were sold from August 2000 to November 2014.
In the United States, strollers and travels systems with a manufacture date from August 1, 2000 to September 25, 2014 are included in the recall.
Place of origin
Manufactured in China.
Graco Children's Products
Elfe Juvenile Products
What you should do
Consumers should contact Graco immediately for a free repair kit. Repair kits will be available at the beginning of December 2014. While waiting for a repair kit, caregivers should exercise extreme care when unfolding the stroller to be certain that the hinges are firmly locked before placing a child in the stroller. Caregivers are advised to immediately remove the child from a stroller that begins to fold to keep their fingers from the side hinge area.
Consumers can order their free repair kit by phone at 1-800-667-8184 between 8:30 a.m. and 5:00 p.m. ET Monday through Friday. Customers with questions or concerns can contact the customer service team by email or by phone at 1-800-667-8184. Additional assistance can be found at Graco's website.
Consumers may view the release by the US CPSC on the Commission's website.
Consumers may view the release by Mexico's Consumer Protection Federal Agency (Profeco ) on the Agency's website (Spanish only).
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.