Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.
Lenovo recalls LS-15 Power Cords
- Starting date:
- December 9, 2014
- Posting date:
- December 9, 2014
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Fire Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lenovo (Canada) Inc.
LS-15 Power Cords sold with certain Lenovo and IdeaPad laptop computers
This voluntary recall involves the LS-15 Power Cords sold with Lenovo IdeaPad laptop computer products.
The affected power cord is the section of the cord that runs from the power source to the AC Adapter ”brick," and not the AC Adapter itself. IdeaPad laptop computer products with affected power cords may be identified by checking the power cord that goes from the wall to the adapter. If it has a “LS-15” molded onto the power cord and has a date code sticker from Feb 2011 to Dec 2011 it may be impacted and will be replaced.
The power cords may be at risk of an electrical short within the cord going from the AC Adapter to the wall. This may cause overheating and shorting, posing a potential burn or fire hazard.
Lenovo has received no reports in Canada and the United States of the power cords overheating. No injuries have been reported.
Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.
Approximately 44,200 units of the battery packs were sold in Canada and about 507,800 units in the United States.
Time period sold
The recalled products were sold from February 2011 to June 2012 in Canada and the United States.
Place of origin
Manufactured in China.
Lenovo (Canada) Inc.
What you should do
Consumers should immediately stop using the LS-15 power cord. Lenovo will offer customers free-of-charge replacements for all recalled power cords.
Not all LS-15 power cords are affected by this recall. Consumers are advised to log onto Lenovo's website or call the toll-free number provided to determine if their power cord is affected by this recall. If so, consumers are instructed to disconnect the power cord from the power source, and cut the power cord with a pair of scissors and dispose of it in normal trash receptacles or recycle bins. Consumers may continue to use the laptop on battery power.
For more information, consumers can contact Lenovo toll-free at 1-800-426-7378 from 9:00 a.m. to 5:00 p.m. EST Monday through Friday or the Lenovo's recall website.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.