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Intertek warns of unauthorized ETLus and cETLus certification mark on certain Crane brand Wi-Fi infrared heaters

Starting date:
December 31, 2014
Posting date:
December 31, 2014
Type of communication:
Consumer Product Recall
Tools and Electrical Products
Source of recall:
Health Canada
Electrical Hazard
General Public
Identification number:

Affected products

Crane brand Wi-Fi Infrared Heaters

Product description

This recall involves Crane brand Wi-Fi infrared heaters manufactured by Wachsmuth & Krogmann.  The heaters are identified by model EE-8077xxxxx, where "x" means A-Z, 0-9, symbols or blanks spaces.   The date codes included in this recall are 0814, 0914 and 1014.

Hazard identified

The infrared heater bears an unauthorized ETLus and cETLus Certification Mark.  It is unknown if this product is in compliance with the applicable safety standard.  Additionally, the label on the product references incorrect Standards, cautionary markings are missing from the product and cautionary markings are missing from the cordset.

Health Canada has not received any reports of consumer incidents or injuries related to the use of this product.

Number sold

Approximately 2,500 units were distributed to Wachsmuth & Krogmann facilities in the United States, along with 483 units to unknown US locations; however, some units may have been sold in Canada.

Time period sold

The units were sold from August 2014 to October 2014 at various retailers.

Place of origin

Manufactured in China.


Wachsmuth & Krogmann

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What you should do

Consumers should immediately stop using the recalled infrared heaters.

Consumers may also view the full public notice on Intertek's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.