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Cascade Designs, Inc. recalls MSR Operator and Responder Snow Shovels
- Starting date:
- May 12, 2015
- Posting date:
- May 12, 2015
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Cascade Designs, Inc.
MSR Operator and Responder Snow Shovels
This recall involves MSR Operator and Responder snow shovels. The compact, adjustable backcountry snow shovels are used for digging a snow-study pit, constructing basecamp or responding to a backcountry emergency.
|03157||MSR Operator Snow Shovel, D Handle||Red|
|03159||MSR Operator Snow Shovel, T Handle||Red|
|03158||MSR Responder Snow Shovel, only available in T Handle||Yellow|
The company has determined through internal testing a manufacturing defect occurred during production of the shovels. The spring-controlled lock button on the lower shaft has the potential to stay recessed inside the shaft, making it so that the shovel blade cannot be secured to the shaft. The spring was not made to specifications. Because of this, it can interfere with the upper shaft and move out of alignment.
Neither Health Canada nor Cascade Designs, Inc. has received any reports of consumer incidents or injuries related to the use of these snow shovels in Canada.
Cascade Designs, Inc. has received 4 reports of consumer incidents in the United States. No injuries were reported.
Approximately 344 units were sold in Canada, and approximately 4,300 units were sold in the United States.
Time period sold
The recalled products were sold from October 2014 to January 2015.
Place of origin
Manufactured in Taiwan.
Valencever Company, Ltd.
TAIWAN, PROVINCE OF CHINA
Cascade Designs, Inc.
What you should do
Consumers should stop using the recalled snow shovels and contact Cascade Designs, Inc. for a replacement shaft with a correct lock button.
For additional information, consumers may contact Cascade Designs, Inc. Customer Service toll-free at 1-800-531-9531, Monday to Friday, from 8:00 a.m. to 4:30 p.m. PST or by email. Consumers can also visit Cascade Designs' website and click on Have You Purchased an MSR Snow Shovel? for more information.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
- Date modified: