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Consumer product recall

Viking Range LLC recalls Viking and Brigade brand freestanding gas ranges

Starting date:
May 21, 2015
Posting date:
May 21, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Burn Hazard
Audience:
General Public
Identification number:
RA-53433

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Viking Range LLC.

Affected products

Viking and Brigade brand freestanding gas ranges

Product description

This recall involves Viking and Brigade brand freestanding gas ranges. The recalled ranges come in widths of 30 inches (76 centimeters), 36 inches (91 centimeters), 48 inches (122 centimeters) and 60 inches (152 centimeters). They were sold in stainless steel as well as a variety of other colours and various surface burner configurations.

Model numbers and serial numbers that begin with the following characters are included in this recall:
Model numbers starting with Serial numbers starting with date codes
VGIC306 All
VGIC308 All
VGIC366 All
VGIC368 All
VGIC486 All
VGIC488 All
VGIC530 and CVGIC530 All
VGIC536 and CVGIC536 All
VGCC530 and CVGCC530 040108 through 010313
VGCC536 and CVGCC536 110108 through 010913
VGCC548 and CVGCC548 020109 through 010913
VGCC560 and CVGCC560 050111 through 010313
VGSC530 and CVGSC530 063008 through 063014
VGSC536 and CVGSC536 113008 through 063014
VGSC548 and CVGSC548 030109 through 063014

The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel, which can be seen by removing the left front grate and burner bowl.

The first six numbers in the serial number are the manufacture date (MM/DD/YY format). Model numbers will have additional characters at the end depending on the top configuration and product finish. For example, a CVGIC530 with 4 burners in stainless steel will be CVGIC530-4B-SS.

Hazard identified

The ovens in the gas ranges can turn on by themselves when liquid drips from the stove top into the oven, posing a burn hazard to consumers.

Health Canada has not received any consumer reports of incidents or injuries related to the use of these ranges.

Viking Range has received 4 reports in Canada and 71 reports in the United States of the ovens in the gas ranges turning on by themselves. There have been no reports of injuries or property damage in Canada. In the United States, burn injuries were reported in three incidents, while property damage was reported in four cases.

Number sold

Approximately 8,300 units were sold in Canada and 51,700 units in the United States.

Time period sold

The affected ranges were sold in Canada and the United States from July 2007 through June 2014 at various appliance retailers.

Place of origin

Manufactured in the United States.

Companies

Manufacturer
Viking Range LLC
Greenwood
Mississippi
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled ranges and contact Viking Range to schedule a free in-home repair. 

For more information, consumers may contact Viking toll-free at 1-877-929-2581, from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday or visit the firm's website and click on Safety Recall Information at the bottom right of the home page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.