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Epoca International recalls Glass Whistling Kettle
- Starting date:
- July 30, 2015
- Posting date:
- July 30, 2015
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Burn Hazard
- General Public
- Identification number:
Glass Whistling Kettle
This recall involves the Primula® Borosilicate two-quart clear glass round kettle which has no markings or etchings on the glass. Two models are affected by this recall. Model PTKG-4420 has a green plastic handle with a green silicone insert in the handle and a green whistling-stopper lid. Model PTKB-4420 has a black plastic handle with a black silicone insert in the handle and a black whistling-stopper lid. Both models have a ½” metal band around the glass kettle’s neck. “Not for dishwasher” is printed in raised letters underneath the lid.
The bottom portion of the glass vessel can break when heated and the contents can spill, posing laceration and burn hazards.
Health Canada has not received any reports of consumer incidents or injuries related to the use of this product.
Epoca International has received nine reports of incidents, including three injuries and one report of property damage.
Approximately 11000 recalled kettles were sold in Canada.
Time period sold
The recalled products were sold from January 2012 to June 2015 at various retailers.
Place of origin
Manufactured in China.
What you should do
Consumers should stop using the product immediately.
Customers should either return the product to the retailer or contact Epoca International at (800) 241-7940 anytime or online and click on "Recalls" in the upper right-hand corner of the homepage for instructions on how to return the product for a full refund.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.