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Fujitsu Canada, Inc. Recalls Battery Packs for Fujitsu Personal Computers

Starting date:
September 24, 2015
Posting date:
September 24, 2015
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Fujitsu Canada, Inc.

Affected products

Battery packs for Fujitsu personal computers

Product description

This recall involves Panasonic battery packs bearing a Fujitsu Limited label, either as original or spares in the following personal computers sold by Fujitsu Canada:

  • CELSIUS H720

Fujitsu Limited manufactures the personal computers listed above and supplies the battery packs to Fujitsu Canada. The battery packs, bearing the Fujitsu name, are components manufactured by Panasonic Corporation.

Battery packs are used in Fujitsu Canada's personal computers bearing the model names/numbers identified in the table above.

Serial numbers of the battery packs:

  • Fujitsu product number, CP556150-01, all serial numbers;
  • Fujitsu product number, CP556150-02, portion of serial numbers from Z120102 through Z120512 only.

Date Codes: 03/2011 to 05/2012

UPC: 611343091190

Hazard identified

The battery packs may in rare instances ignite and result in fire.

Neither Fujitsu Canada nor Health Canada has received any reports of consumer incidents or injuries to Canadians related to the use of these products.

Fujitsu has received three reports of the battery packs catching fire, including two in Japan and one in China and causing fire damage to rugs, bedding, a desk and other furniture. No injuries have been reported.

Number sold

There were 5 of the affected products sold in Canada and approximately 300 distributed in the United States.

Time period sold

The recalled products were sold from August 2012 to July 2015.

Place of origin

Manufactured in Japan.


Fujitsu Limited
Shiodome City Center 1-5-2 Higashi-Shimbashi
Minato-ku, Tokyo, 105-7123
Fujitsu Canada, Inc.
155 University Avenue, Suite 1600
M5H 3B7

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately turn off their Fujitsu personal computer, remove the battery pack and contact Fujitsu Canada for a free replacement battery pack. Consumers can continue to use their Fujitsu personal computer without the battery pack by plugging in the AC adapter and power cord. Please store the removed battery pack in a cool, dark place away from flammable objects and please do not charge the battery pack while storing it.

For more information, consumers can contact Fujitsu Canada toll-free at 1-800-8FUJITSU (1-800-838-5487) 24/7 or visit the company's website.

Consumers may view the release by the US CPSC on the Commission’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.