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T3 Micro recalls the T3 Twirl 360 Curling Iron

Starting date:
November 5, 2015
Posting date:
November 5, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Burn Hazard
Audience:
General Public
Identification number:
RA-55730

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and T3 Micro, Inc. 

Affected products

T3 Twirl 360 Curling Iron

Product description

This recall involves the T3 Twirl 360 curling iron. The Twirl 360 is a motion-sensing, auto-rotating curling iron with a 3 centimetre (1.25-inch) long barrel. The curling iron has a white plastic handle, a white metal rotating heat barrel and clamp, and a rose-gold coloured grip. The model number 76570 can be found on the handle.

Hazard identified

The clamp can detach from the main unit while in use, posing a burn hazard to the user.

Health Canada has not received any reports of consumer incidents or injuries related to the use of the curling iron.

T3 Micro,Inc. has received received 130 reports of loose or detached curling iron clamps.  Of this number, two reports of minor burns were reported in the United States.

Number sold

Approximately 800 units were sold in Canada and approximately 8,400 units were distributed in the United States.

Time period sold

The recalled product was sold form December 2014 through October 2015 in Canada and the United States at professional beauty supply and retail stores.

Place of origin

Manufactured in China.

Companies

Distributor
T3 Micro, Inc.
Venice
California
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the product and contact T3 Micro, Inc. for a free repair.

For more information, contact T3 Micro, Inc. by telephone at 1-866-376-8880 from 7:30 a.m. to 4:00 p.m. PST, Monday through Friday or online at the T3 Micro's website and click on “Product Recalls” at the bottom of the web page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.