Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Casablanca Fan Company recalls ceiling fans

Starting date:
May 2, 2016
Posting date:
May 2, 2016
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-58050

Affected products

Casablanca ceiling fans

Product description

This recall involves 43 models of Casablanca ceiling fans manufactured in 2013 and 2014. This includes Casablanca fan styles: Alessandria, Aris, Bel Air, Bullet, Caneel Bay, Heritage, Isotope, Riello, Stealth, Tercera, Trident, Whitman and Zudio. Affected models have a gold label on top of the motor housing that includes the name "Casablanca" and a model number. Some Casablanca models also have the Casablanca logo on the switch housing or on the end of the pull chain. The production date code is a four digit code on top of motor housing near the center down rod. Fans with the Factory Code "A01", the last two digits of the four digit date code ending in "13" or “14” and no green dot on top of the motor housing are included in the recall.

Casablanca ceiling fan model numbers and production dates included in this recall are:
Model Numbers Production Date = last two digits of production date code Factory Code Green Dot on Motor Housing
59018, 59019, 59020, 59021, 59022, 59023, 59057, 59059, 59060, 59061, 59062, 59064, 59065, 59068, 59069, 59070, 59076, 59077, 59078, 59081, 59082, 59083, 59090, 59091, 59092, 59093, 59094, 59105, 59106, 59107, 59109, 59110, 59111, 59113, 59114, 59119, 59121, 59123, 59124, 59164, 59165, 59527, 59528 Production codes xx13 and xx14 A01 No

For all Isotope model ceiling fans (model numbers: 59018, 59019, 59020, 59021, 59022, 59023) the canopy ring next to the ceiling must be twisted and lowered to see the product information labels and the presence of a green dot.

Hazard identified

The fan motor and attached blades can separate from the adapter when operating in reverse updraft mode, causing fan motor and blades to fall. The installation instructions for the fans include instructions for installing a secondary support cable. Though the fan may be attached to a secondary support cable if it falls, there is the possibility of injury to individuals standing underneath the fan.

Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of these products.

The Casablanca Fan Company has received eight reports in the United States of the fan motor and blades falling, including one report of minor injury and one report of minor property damage.

Number sold

There were approximately 600 of the recalled ceiling fans sold at various independently owned lighting showrooms across Canada. There were approximately 30 000 of the recalled ceiling fans sold in lighting store showrooms and major home improvement online retailers across the United States.

Time period sold

The recalled ceiling fans were sold in Canada and the United States from January 2013 through to December 2014.

Place of origin

Manufactured in China.

Companies

Distributor
Casablanca Fan Company
Memphis
Tennessee
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the ceiling fan and contact the Casablanca Fan Company for more information. If your fan is affected, Casablanca Fan company will send you a complementary replacement fan.

For more information, consumers may contact the Casablanca Fan Company toll-free at 888-855-8300 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online and click on the "Safety & Recall" tab at the bottom of the page.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.