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Merge Eye Station (2016-12-08)

Starting date:
December 8, 2016
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-61482

Reason

Merge Healthcare has been made aware of issues regarding connectivity with the Q5 or 1500MR Digital Camera. Customers have reported that when opening an eye station capture session, the user may receive a message that the camera cannot be found which requires the user to restart the PC. It has also been reported that during a capture session, the camera loses its connection.

Affected products

Merge Eye Station

Lot or serial number

  • T1700
  • T5810

Model or catalog number

MERGE EYE STATION

Companies

Manufacturer
Merge Healthcare Incorporated,
900 Walnut Ridge Drive,
Hartland
53029
Wisconsin
UNITED STATES