This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Consumer product recall

Leggett & Platt Office Components, LLC Recalls Office Chairs

Starting date:
May 24, 2017
Posting date:
May 24, 2017
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Fall Hazard
Audience:
General Public
Identification number:
RA-63190

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Leggett & Platt Office Components, LLC

Affected products

Office chairs with the LP01 Synchro Slider Mechanism

Product description

This recall involves a Leggett & Platt Office Components, LLC LP01 Synchro Slider Mechanism. These mechanisms were sold in several brands of office chairs, allowing the chair to have an adjustable seat depth.

The following products were distributed in Canada.
Chair Brand Name Model Number
JSI Protocol

PT5600, PT5600T, PT5600U, PT5605T, PT5605U, PT5610, PT5610T, PT5610U, PT5615T, PT5615U, PT5650, PT5650T, PT5650U, PT5655T, PT5655U, PT5660, PT5660T, PT5660U, PT5665T, PT5665U

A white label stapled beneath the seat reads "Protocol Series", lists the model number and "Syncro tilt w/slider."

JSI Proxy

PX800, PX800L, PX800T, PX810, PX810L, PX810T

A white label stapled beneath the seat reads "Proxy Series", lists the model number and "Syncro tilt w/slider."

HON Nucleus

Starts with HN1

The model number, "The HON Company," a barcode and the date of manufacture (e.g., 9/15) are located on a white label attached to the underside of the seat.

Via Genie (black)

405-62C-43A1-17PB-16HP-LS1-2B-GR 1

The model number, "Via Seating," and the date of manufacture are located on a white sticker on the underside of the seat mechanism.

Via Genie (white)

421-62C-45A1-18BB-16HP-2W-GR 1

The model number, "Via Seating," and the date of manufacture are located on a white sticker on the underside of the seat mechanism.

Via Riva Act II

4M12-62C-39A4-18BB-16HP-01MM-GR A

The model number, "Via Seating," and the date of manufacture are located on a white sticker on the underside of the seat mechanism.

 

Hazard identified

Some of the seat slider bolts and push nuts can disconnect over time and even fall from the chair, which could cause the seat to detach from the chair, posing a fall hazard.

As of May 15, 2017, the company has received no reports of incidents or injuries in Canada or the United States.

Number sold

Approximately 1,075 units of the affected products were sold in Canada and approximately 47,900 were sold in the United States.

Time period sold

The recalled chairs were sold from July 2015 to February 2017 in Canada and the United States at various office chair retailers and online.

Place of origin

Mechanism manufactured in China and finished chairs manufactured in the United States.

Companies

Manufacturer
Leggett & Platt Office Components, LLC
Carthage
Missouri
UNITED STATES
Manufacturer
Dersheng
Yuanlin Town
Changhua
TAIWAN, PROVINCE OF CHINA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Users of the chairs should check the seat for looseness or a wobble, and take note of any small, black parts that have fallen from the chair. If consumers notice any of these issues, they are instructed to stop using the chair and contact Leggett & Platt Office Components, LLC to report the issue and schedule an inspection and/or repair.

Once a repair is performed, a white, rectangular sticker will be placed beneath the seat on the underside of the slider mechanism. If the sticker contains a date of April 2017 or later and/or states "repaired", the user can distinguish it from a product that has not yet been repaired.

For more information, consumers can contact Leggett & Platt Office Components, LLC by telephone toll-free at 1-844-516-3615 from 9 a.m. to 5 p.m. EST Monday through Friday, by email or online and click on "Product Recall" at the top of the page for more information.

Consumers may view the release by the US CPSC on the Commission’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.