Matrix Vavoom Freezing Spray recalled due to missing hazard labelling
- Starting date:
- June 12, 2019
- Posting date:
- June 12, 2019
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Labelling and Packaging
- General Public
- Identification number:
- Product: Matrix Vavoom Freezing Spray 312 g (11 oz) format
- Issue: Product is missing the mandatory hazard labelling.
- What to do: Immediately stop using the product and contact Matrix Canada for a refund.
Matrix Vavoom Freezing Sprays in 312 g (11 oz) format
This recall involves only the Matrix Vavoom Freezing Spray in 312 g (11 oz) format without the required hazard labelling (see the first two images) and bearing the UPC 801788433475 and lot numbers HSS12W or HSS39W.
NOTE: This recall does not include products that have the required hazard labelling.
The recalled products were not destined for the Canadian marketplace and do not have mandatory hazard labelling as required by the Cosmetic Regulations, under the Canadian Food and Drugs Act. Improper labelling could result in unintentional exposure to these products and lead to serious illness, injury or death.
As of June 4, 2019, the company has not received any reports of consumer incidents or injuries related to the use of these products in Canada.
Approximately 17,568 units of the affected product were distributed with about 1,591 units that may still be available to consumers in Canada.
Time period sold
The affected products were distributed between March 25, 2019 and March 28, 2019.
Place of origin
Manufactured in the United States of America.
What you should do
Consumers should discontinue use and contact Matrix Canada directly in order to return the items and obtain a refund.
For more information, consumers can contact Matrix by telephone at 1-888-422-6879 between 9:00 a.m. and 5:00 p.m. (Monday to Friday).
Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Date modified: