Bodum Bistro Two-Slice and Four-Slice Toasters recalled due to shock hazard
- Starting date:
- July 17, 2019
- Posting date:
- July 17, 2019
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Appliances
- Source of recall:
- Health Canada
- Issue:
- Electrical Hazard
- Audience:
- General Public
- Identification number:
- RA-70413
Last updated: 2019-07-17
Summary
- Product: Bodum Bistro two-slice and four-slice toasters in stainless steel.
- Issue: The toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers.
- What to do: Immediately stop using the recalled toaster and return it to the place of purchase for a full refund or contact Bodum directly.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bodum USA, Inc.
Affected products
Bodum Bistro two-slice and four-slice toasters in stainless steel
Product description
This recall involves two models of the Bodum Bistro toaster in stainless steel:
(1) a two-slice model with SKU 10709-16-4
(2) a four-slice model with SKU 11840-16.
The SKU number appears on the bottom of the toaster. The word "Bodum" is embossed on the side of the products.
Hazard identified
The recalled toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers
As of July 09, 2019, the company has received 8 reports of electrical shock with no reports of injuries in Canada and no reports of shock or injury in the United States.
Number sold
Approximately 1480 units of the affected product were sold in Canada and approximately 2400 were sold in the United States.
Time period sold
The affected products were sold from January 2018 to June 2019.
Place of origin
Manufactured in China
Companies
- Distributor
-
Bodum®USA, Inc.
New York
New York
UNITED STATES
- Manufacturer
-
EnTech Products (Hong Kong) Ltd
Hong Kong
CHINA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the recalled toaster and return it to the place of purchase for a full refund or contact Bodum to receive a prepaid mailer to return the toaster for a full refund
For additional information, consumers may contact Bodum by telephone toll free at
1-833-722-6386 from 9:00 am to 5:00 pm ET Monday through Friday or online .
Consumers may view the release by the US CPSC on the Commission's website .
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.