Norwex Rubber Broom recalled due to laceration hazard
- Starting date:
- August 19, 2019
- Posting date:
- August 22, 2019
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Issue:
- Laceration Hazard
- Audience:
- General Public
- Identification number:
- RA-70761
Last updated: 2019-08-22
Summary
- Product: Norwex Rubber Broom.
- Issue: The handle can break, posing a laceration hazard.
- What to do: Contact Norwex Canada for a refund.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Norwex Canada
Affected products
Norwex Rubber Broom (78-126 centimetres)
Product description
This recall involves the extendible indoor/outdoor broom, 78-126 centimetres, with rubber bristles. The broom is white with "Norwex" logo on the plastic piece covering the bristles, and an embossed date stamp code "18" on the screw joint and lock base.
Hazard identified
The handle can break, exposing an inner metal rim, which poses a laceration hazard.
As of August 16, 2019, the company has received 1 report of a minor cut finger in Canada. In the United States, the company has received 6 reports of minor injuries.
Number sold
Approximately 10,518 units of the affected product were sold in Canada and approximately 43,470 were sold in the United States.
Time period sold
The affected products were sold from January 2019 to June 2019.
Place of origin
Manufactured in China
Companies
- Distributor
-
Norwex Canada Inc.
Dauphin
Manitoba
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the broom and contact Norwex Canada for a refund.
For more information, consumers may contact Norwex Canada by telephone at 1-877-766-7939 or 1-204-622-3600, from 8:00 a.m. to 7:00 p.m. CT Monday through Friday or by email.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.