Consumer product recall

ASKO Dishwasher recalled due to Fire Hazard

Starting date:
September 26, 2019
Posting date:
September 26, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Appliances
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-71053

Last updated: 2019-09-26

Summary

  • Product: ASKO Dishwasher.
  • Issue: The dishwasher may overheat posing a fire hazard.
  • What to do: Consumers should immediately stop using the ASKO Dishwashers and contact the firm to schedule repairs.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Gorenje Group.

Affected products

ASKO Dishwasher

Product description

This recall involves all ASKO Dishwashers sold in stainless steel and custom panel ready options. The model and serial numbers are printed inside the dishwasher on the right side of the tub. The dishwasher dimensions are 23-7/8" wide by 32-3/4" - 35.75" tall by 22" deep and are available in pocket, tubular or pro handles.

The ASKO dishwashers with the following model numbers and serial number ranges are included in the recall :
Model Number  Serial Number Range
D5426XLS 49130164130001 - 49130171830050
D5526XLFI 49130464130001 - 49130480530127
D5526XXLFI 49130564130143 - 49130573530207
D5436XLS 49223164130001 - 49223173531000
D5536XLFI 49256564130001 - 49256572730426
D5536XXLFI 49256664230001 - 49256695030114
D5536XXLFISOF 49256764230001 - 49256772830024
D5636XLHS/TH 49256864130001 - 49256872430334
D5636XLHS/PH 49256964130001 - 49256971230025
D5636XXLHS/TH 49257064130001 - 49257073430220
D5636XXLHS/PH 49257164130106 - 49257184230232
D5636XXLSHI 49261264130001 - 49261273438338
D5556XXLFI 49263264230001 - 49263273930290
D5656XXLHS/TH 49263364630001 - 49263372830060
D5656XXLHS/PH 49263564230001 - 49263583730071

 

Hazard identified

The dishwashers internal wiring can overheat, melt, or catch fire, posing a fire hazard.

As of September 24th, 2019, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received 69 reports of incidents and no reports of injuries.

Number sold

Approximately 4,324 units of the affected product were sold in Canada and approximately 26,600 were sold in the United States.

Time period sold

The affected products were sold from October 2016 to July 2019.

Place of origin

Manufactured in Solvenia

Companies

Manufacturer
Gorenje Group,
Velenje
SLOVENIA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the ASKO Dishwashers and contact the firm to schedule repairs.

For more information, consumers may contact Gorenje Group (or ASKO) toll-free at (888) 651-9376 from Monday through Friday 8:30 am to 5:00 pm Central Time, email or online .

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.