Valor H5 series fireplaces recalled due to laceration hazard

Starting date:
July 30, 2020
Posting date:
July 30, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Laceration Hazard
Audience:
General Public
Identification number:
RA-73601

Last updated:

Summary

  • Product: Valor H5 Series Fireplaces.
  • Issue: Component degradation may cause a delay in the main burner ignition. The pressure from this delayed ignition may cause the glass front to break posing a laceration hazard.
  • What to do: Consumers should stop using the affected fireplaces and contact the dealer where the fireplace was purchased to schedule a service in order to repair the fireplace burner. 

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Miles Industries Ltd. 

Affected products

Valor H5 Series Fireplaces

Product description

This recall involves propane H5 Series Fireplace models 1150ILP and 1150JLP with various trim. The model and serial number information is located on a card to the right hand side of the fireplace box. 

The following products are included in this recall:
H5 Series Fireplace Models Serial Numbers
1150ILP Propane Gas 1150P20001 to 1150P20365
1150JLP Propane Gas 1150P20366 to 1150P21502

 

Hazard identified

The use of the fireplaces over time may cause the pilot burner component to degrade resulting in a delay in the main burner ignition. The pressure from this delayed ignition may cause the glass front to break posing a laceration hazard.

As of June 16, 2020, the company has received 4 reports of delayed ignition, 2 reports of the fireplace glass shattering in Canada, and one report of glass hitting an individual's leg. In the United States, the company has received one report of delayed ignition, no window breakage, and no reports of injuries.

Number sold

Approximately 1,053 units of the affected products were sold in Canada and approximately 374 were sold in the United States.

Time period sold

The recalled fireplaces were sold in Canada and the United States from July 2014 to March 2020.

Place of origin

Manufactured in Canada

Companies

Manufacturer
Miles Industries Ltd.
North Vancouver
British Columbia
CANADA

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What you should do

Consumers should stop using the affected fireplaces and contact the dealer where the fireplace was purchased to schedule a service in order to repair the fireplace burner.

For more information, consumers may contact Miles Industries by telephone toll-free at 1-866-420-3360 between 7:00 a.m. and 4:30 p.m. PST Monday through Friday or by email.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.