Scentsy Luminary Jack and Bless This Home Warmers recalled due to Fire Hazard

Starting date:
December 10, 2020
Posting date:
December 10, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-74375

Last updated:

Summary

  • Product: Scentsy Luminary Jack and Bless This Home Warmers.
  • Issue: The electrical components of the warmers may be corroded posing a fire hazard.
  • What to do: Consumers should immediately stop using the warmers and contact Scentsy for further instructions.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Scentsy Canada Enterprises, ULC.

Affected products

Scentsy Luminary Jack and Bless This Home Warmers

Product description

This recall involves two Scentsy decorative wax warmers. The Luminary Jack warmer is dark grey in colour with pumpkin cut outs. The Bless This Home warmer is white and grey in colour, and is the shape of a house with window cut outs. Both warmers have a small container for wax, a light bulb to heat the wax, and a cord to power the unit.

The following warmers are included in the recall:
Product Name Model Number
(on electrical cord label)
Date Code (on bottom of unit)
Luminary Jack Warmer 63408 2020
Bless This Home Warmer 62818 1820

Hazard identified

The electrical components of the warmers may be corroded posing a fire hazard.

As of December 8, 2020, due to Scentsy's recall efforts, Scentsy has received 158 reports of non-functioning warmers or images of cut-cords in Canada, and no reports of injuries. In the United States, the company has received 2,605 reports of non-functioning warmers or images of cut-cords and no reports of injuries.

Number sold

The company reported that 207 units of the Luminary Jack Warmers and approximately 60 of the Bless This Home Warmers were sold in Canada. About 5,424 Luminary Jack Warmers were sold in the United States.

Time period sold

The recalled products were sold online and by Scentsy consultants.

The Luminary Jack Warmer was sold from September 1, 2020 to September 10, 2020. The Bless This Home Warmer was sold from July 10, 2020 to September 10, 2020.

Place of origin

Manufactured in China

Companies

Distributor
Scentsy Canada Enterprises, ULC
CANADA
Manufacturer
XIAMEN SHARE-WELL INDUSTRIAL AND TRADING CORPORATION LTD
HU LI DISTRICT, XIAMEN
CHINA

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What you should do

Consumers should immediately stop using the recalled warmer and contact Scentsy for information on how to receive a refund for the Luminary Jack Warmer, and for instructions on how to check for corrosion on the Bless This Home Warmer.

For more information, consumers can contact Scentsy by telephone toll-free at 877-855-0617 from 6 a.m. to 9 p.m. MST, Monday-Friday, or by email.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.